You are what you do, not what you say or write

If you follow the tech scene in any way, you will not have missed the ongoing self-immolation of the company Basecamp. First, if you want to read an in-depth overview of what happened, Casey Newton has written two well-sourced reports on what happened, neither of which seems to be disputed in any meaningful way by any of the participants: What really happened at Basecamp How Basecamp blew up I will delve into what seems to have happened towards the end of this post but this crisis is interesting because it is a good case study of mismanagement, even without knowing any of the internal details.