VP of research in #CustomerExperience at @Gartner_MKTG. Love music, film, photography & competent leaders. US citizen/Irish resident. Opinions my own. He/Him
Hunting for the end of the long tail @readtedium. Also: Run @NewsletterNerds, work @manifest_agency, words @motherboard, started @ShortFormBlog. Internet lifer.
Marketer by trade, writer by choice. Inaugural #CMWorld Community Champ. #Marketing is telling people how you can help them. #ContentMarketing is just helping.