Having My COO Constantly Challenge Me Makes Me a Better CEO
Many folks who know me know my close friend, partner in crime (OK, technically she’s my attorney), and COO, Ms. Sarah Bird. Sarah’s been…
Why You Can’t Trust Comscore’s Search Market Share Numbers
Nearly every media source in the United States uses Comscore’s data to report on Google, Bing, Yahoo!, AOL and other engines. Even the US…
Google’s Weather Results are Infuriating
I have high expectations from Google, particularly on very popular searches in niches where information is easy to come by, reliable, and factual. Yet…
An Impossible-to-Live-up-to Hero: Chuck Feeney
When people ask me what I want to do with my life or what I’m trying to do with SEOmoz, I often mentioned Chuck…
Exceptional Upgrade Path UX from WPEngine
I’m fascinated by the mechanics of startup marketing, customer acquisition, and revenue generation. So when I received this email for my WPEngine WordPress Hosting account…
What’s the Right Team Structure?
As I often note on this blog, I’m a rookie CEO who’s gotten very lucky. Much of the time, I wish I had more…
Keeping Amazing People on the Team
Many of my posts on this blog are intended to be broad in scope and provide an opinion, data or experience about startup/marketing paths.…
Why Cash Bonuses Make No Sense in Startups
It’s tough competing for candidates with the likes of Google, Amazon, Microsoft and Facebook. In the past 6 months, we’ve lost bids for half…
My Favorite Board Meetings
When we first raised an investment round in 2007, SEOmoz’s board of directors (consisting of Michelle Goldberg from Ignition, Gillian & myself from Moz,…
One Bad, “Policy Change” Email Can Kill Company Culture
We’ve all received a work email that made us cringe – the ones that sound formal and threatening or vaguely like a punishment for…