Category: Startups

Marketing Startups Tactics

How One Media Placement Led to 1,600 Customers — And How You Can Do It Too

Amanda NatividadBy Amanda Natividad
“But, customer acquisition isn’t how you measure the success of public relations.” I didn’t have formal PR or marketing training and still, I knew it was a ridiculous KPI. This was during my time at direct-to-consumer (DTC) healthy snack startup NatureBox. We were a series A startup, a lean team that needed to grow our business quickly. It just wasn’t…
Product SparkToro Startups Team

SparkToro Year 3 Retrospective: Investor Payback, Systemic Challenges, and V2 on the Way

Rand FishkinBy Rand Fishkin
3 Years ago, SparkToro launched in the midst of a world-changing pandemic. In 2021 and 2022 I wrote updates about this business’ journey, both because I love to transparently share the adventure, and because we’re passionate about spreading the model SparkToro’s used to fund, grow, and bring value to customers. Let’s continue that tradition today 😊 Here’s the good news:…
Marketing Startups Tactics

How Being Customer-Led Can Double the Impact of Your Traffic

Amanda NatividadBy Amanda Natividad
This is a guest post by Georgiana Laudi and Claire Suellentrop of SaaS educational and growth consultancy Forget the Funnel. They are the co-authors of Forget the Funnel: A Customer-Led Approach for Predictable, Recurring Revenue. Customer acquisition in 2023 is not like customer acquisition in 2013. Why? The competition is much greater. We now have 16x the competitors we did…
Marketing Startups

The Power of Word of Mouth: How to Find What Influences Your Customers

Amanda NatividadBy Amanda Natividad
Customer acquisition costs (CAC) have increased significantly over the past decade. This is true for both B2B and B2C companies, with CAC across both industries being up about 70%, according to subscription software company ProfitWell. In other words, it’s becoming a lot more expensive to acquire customers. What to do? At our recent SparkToro Office Hours, Asia Orangio, Founder &…
Hiring Marketing Startups

Maybe You Need a Fractional Marketing Director — Not a Fractional CMO

Amanda NatividadBy Amanda Natividad
I recently blurted out during a webinar that company leaders should think beyond the role of fractional Chief Marketing Officer (fCMO) — and instead consider other fractional roles. Someone followed up to ask me about the downsides to fCMOs, and then I suddenly remembered my past experiences in working with a few of them. They were definitely pleasant, talented and…
Events Industry Marketing Predictions Psychology Startups

Google, Apple, and Amazon Stifle Innovation When They Favor Their Own Products

Rand FishkinBy Rand Fishkin
The SparkToro team got an exciting surprise on Sunday evening: a mention of our research on Last Week Tonight by John Oliver. The full episode, Big Tech Monopolies, is available on YouTube. It covers an issue I’ve railed against before, but with a heightened sense of urgency: there is actually a bipartisan bill in Congress that might fix this. Thankfully,…
Hiring Psychology SparkToro Startups Team

SparkToro’s Mission, Vision, and Values: BELUX

Rand FishkinBy Rand Fishkin
Those skilled in the art of BS detection can tell you that 99% of company mission, vision, and values statements are meaningless. For corporate ideals to be more than just blatant-hypocrisy-in-poster-form, leadership has to build them into the company’s operating systems: how they hire/fire/promote, how they prioritize product investments, treat customers, make decisions around funding and acquisitions, and more. Even…
SparkToro Startups Team

SparkToro’s Year 2 Retrospective: Can Chill Work, Alternative Funding, and an Indie Approach Scale?

Rand FishkinBy Rand Fishkin
Two years ago today, at the nerve-wracking start of a global pandemic, we launched SparkToro. Since then, we’ve learned a lot, and uncovered plenty of unanswered questions, too. As is tradition, I’ll try to share the good, the bad, and the interesting in the hopes it can help other entrepreneurs, especially those considering an alternative to standard, venture-backed funding. First,…
Personal Psychology Startups Team

Hustle Culture vs. Chill Work

Rand FishkinBy Rand Fishkin
A few weeks ago, Wil Reynolds and I were on a video call together. I think I joined in a couple minutes after him, and the discussion was already starting: Someone on the call: “… just hustling”Rand: “Ugh, I hate hustle culture.” Wil: “Yo, Fish*, can you define hustle?”Rand: “Easy one. Hustling is working hard to work hard. It’s valuing…

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