Personal SparkToro Startups Team

The Chill Work Manifesto

Shortly after Amanda Natividad joined SparkToro, she coined the term “Chill Work” to describe the unusually patient, mature, laid-back approach we take to building this business. And for the last three years, it’s become a bigger and bigger part of how I think about not only this company, but everything I do professionally. Today, I want to share a documentary…
Marketing Startups Tactics

How One Media Placement Led to 1,600 Customers — And How You Can Do It Too

“But, customer acquisition isn’t how you measure the success of public relations.” I didn’t have formal PR or marketing training and still, I knew it was a ridiculous KPI. This was during my time at direct-to-consumer (DTC) healthy snack startup NatureBox. We were a series A startup, a lean team that needed to grow our business quickly. It just wasn’t…
Product SparkToro Startups Team

SparkToro Year 3 Retrospective: Investor Payback, Systemic Challenges, and V2 on the Way

3 Years ago, SparkToro launched in the midst of a world-changing pandemic. In 2021 and 2022 I wrote updates about this business’ journey, both because I love to transparently share the adventure, and because we’re passionate about spreading the model SparkToro’s used to fund, grow, and bring value to customers. Let’s continue that tradition today 😊 Here’s the good news:…
Marketing Startups Tactics

How Being Customer-Led Can Double the Impact of Your Traffic

This is a guest post by Georgiana Laudi and Claire Suellentrop of SaaS educational and growth consultancy Forget the Funnel. They are the co-authors of Forget the Funnel: A Customer-Led Approach for Predictable, Recurring Revenue. Customer acquisition in 2023 is not like customer acquisition in 2013. Why? The competition is much greater. We now have 16x the competitors we did…
Marketing Startups

The Power of Word of Mouth: How to Find What Influences Your Customers

Customer acquisition costs (CAC) have increased significantly over the past decade. This is true for both B2B and B2C companies, with CAC across both industries being up about 70%, according to subscription software company ProfitWell. In other words, it’s becoming a lot more expensive to acquire customers. What to do? At our recent SparkToro Office Hours, Asia Orangio, Founder &…
Hiring Marketing Startups

Maybe You Need a Fractional Marketing Director — Not a Fractional CMO

I recently blurted out during a webinar that company leaders should think beyond the role of fractional Chief Marketing Officer (fCMO) — and instead consider other fractional roles. Someone followed up to ask me about the downsides to fCMOs, and then I suddenly remembered my past experiences in working with a few of them. They were definitely pleasant, talented and…

Google, Apple, and Amazon Stifle Innovation When They Favor Their Own Products

The SparkToro team got an exciting surprise on Sunday evening: a mention of our research on Last Week Tonight by John Oliver. The full episode, Big Tech Monopolies, is available on YouTube. It covers an issue I’ve railed against before, but with a heightened sense of urgency: there is actually a bipartisan bill in Congress that might fix this. Thankfully,…

SparkToro’s Mission, Vision, and Values: BELUX

Those skilled in the art of BS detection can tell you that 99% of company mission, vision, and values statements are meaningless. For corporate ideals to be more than just blatant-hypocrisy-in-poster-form, leadership has to build them into the company’s operating systems: how they hire/fire/promote, how they prioritize product investments, treat customers, make decisions around funding and acquisitions, and more. Even…