Inimitable Product is the New “Make Great Content”

For 25 years, Google told websites to “just make great content,” and they’d sort out the rest. This advice was incomplete, problematic, and reductive, but also… sorta true. If you made 10X Content in 1997, 2007, or 2017, it often worked (at least, so long as you *marketed* that 10X content). But, no more. Google’s future is no longer indexing…

The 5 Big Trends that Will Dominate Marketing in 2026

I find most end-of-year prediction and crystal ball-gazing listicles to be trash. They don’t prove their assertions, use anecdotes rather than data at scale to back up their prognostications, and, worst of all, fail to grade their previous predictions (how the #$%@ else do you know if you can trust their current ones?!). And yes, I’m looking at you, Gartner,…

Never Ask an AI Tool How It Came Up with That Answer

This post on LinkedIn by Britney Muller is, IMHO, the most important short piece on AI you’ll read this year. It’s so critical to understand what she’s saying here that I’ve focused this week’s 5-Minute Whiteboard on explaining and demonstrating exactly the problem she’s so succinctly captured. If you’ve ever asked ChatGPT, Claude, Perplexity, Gemini, or Deepseek why it gave…

The Pinball Customer Journey Has Replaced the Marketing Funnel

I like the marketing funnel. It’s a great analogy, and has served me well for years. I *STILL* think it works reasonably well as a way to describe how businesses experience the various points at which they engage/interact with users before they become customers. But, we cannot bury our heads in the sand and pretend it’s a reasonable way to…

Make Something People Want to Talk About

In my formative years as a tech entrepreneur, Paul Graham (cofounder of YCombinator), wrote a seminal essay entitled: Be Good. Most tech folks have forgotten the essay itself, but almost everyone has heard the viral piece of advice that came out of that post: “Make something people want.” It’s pithy. Short. Timeless. And a great bar to measure your product,…

Seriously, please stop with the new acronyms. It’s still SEO: Search Everywhere Optimization.

It’s a day ending in Y, which means my social feeds are filled with people attempting to rebrand the acronym “SEO.” Look, I ain’t here to rain on your parade, so if you love calling it AIO or GEO or EIEIO, be my guest. I haven’t been an SEO for more than seven years, despite what all the “top SEO…

Demand-Creation vs. Demand-Converting Marketing

One of the fundamental mistakes I see executives and marketing leaders make over and over is investing in the wrong part of the demand funnel. In this week’s 5-Minute Whiteboard, I’ll walk through an example of demand creation at the top vs. middle/bottom of the funnel, and explain why it’s critical to understand whether you have one of two problems:…

How to Use Mental Jujitsu to Convince Your Boss/Team/Client to Make the Right Marketing Investments

“How do I convince my boss/team/client to invest in my audience’s true sources of influence? Especially when those sources are so hard to prove attribution?” Friend, I hear you. So, for this week’s 5-Minute Whiteboard, how about we try a little mental jujitsu to get everyone aligned on the reality of how the modern web works, and how people make…

If your audience’s sources of influence and your marketing budget don’t align, you’re gonna have a bad time

Yes, this is a rant. It’s a rant about where leadership teams allocate their marketing budget vs. where their potential customers actually pay attention. For most, that’s heavily in digital performance ads (Meta, Google, Apple, and if you’re in e-commerce, Amazon/Pinterest), a healthy amount in social media/brand ads (TikTok, Instagram, Facebook, maybe Reddit), and then a bit of “content marketing,”…

5-Minute Whiteboard: Why You Can’t Just Crank Up Marketing to Get More Sales

CEO/Sales Leader: “Hey marketing team! We’re behind on our quarterly sales goals and only have 3 weeks left. Do some marketing why doncha?! Crank up them SQLs!“ Marketer: “Yeah, that’s not really how this discipline works. It’s a long lead cycle between awareness, branding, and conversion, and…“ CEO/Sales Leader: “Sorry exec team. Marketing underperformed and that’s why we didn’t meet…