The Problem w/ “Fire Fast”
It’s universally accepted in startup-land that “hire slow, fire fast” is a mantra to live by. The benefits are clear – by adding only…
Impostor Syndrome
Someday, if you achieve great things, a man will show up at the door with a clipboard, ask you some questions and take away…
Analysis of 1 Million Employees Helps Explain Retention & Loyalty
We run monthly managers’ meetings at SEOmoz with the goal to improve communication between managers, hone individual skills and discuss issues that can help…
The Web’s Publishers Can Only Take So Much
The article 11 Sexy Girls with Star Wars Tattoos that You Don’t Have the Right to Publish should be scaring marketers and content creators…
Our First Foray into NetPromoter Scores
SEOmoz’s retention team, led by the phenomenal Joanna Lord, recently completed a NetPromoter survey project. Below is what Renea (from Joanna’s team) put together and sent…
The Power of Support
Sarah (Moz’s COO) and I snuck in a quick 10 minute sitdown today in between some other meetings. We do this pretty regularly –…
Seattle vs. The Valley
If you live in Seattle and work in or around the startup ecosystem, you’ll have heard the “why-can’t-we-be-more-like-the-valley” conversation plenty of times. The typical…
A New Blog and a New Challenge
Over the past few years, I’ve been tremendously impressed by a handful of bloggers in the field of technology, startups and investing. In particular:…
A Healthy Dose of Fear is Appropriate When Dealing with the Press
This past Friday I read Ben Huh’s post entitled Don’t Fear the Press. He writes: I often see very puzzling behavior from some entrepreneurs…
Making Email More Scalable
UPDATE: This experiment in productivity didn’t work; more details at the end. If you’ve been referred to this blog post in an email reply,…