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Guides, answers, and how-tos for getting the most out of your audience research.

How do I upgrade, downgrade, or cancel my plan?

Last updated 2026-10-31

You can change your plan at any time from your account billing page.

  • Upgrading takes effect immediately so you get more reports and seats right away.
  • Downgrading takes effect immediately, and all account changes are prorated so you are only charged for what you use on each plan.
  • Canceling takes effect at the end of your current billing cycle, so you keep access to everything you have paid for until then.

If you cancel, your reports remain accessible until the end of the cycle. After that your account stays open and you can keep running free audience previews. If you need help with billing, a refund, or an invoice, email support@sparktoro.com.

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