If things go well at your startup, there will inevitably be a point where the business is growing ahead of the team’s abilities. Engineers will find themselves facing architectural, scaling, and complexity issues they’ve never dealt with before. Marketers will discover their historical strengths dwarfed by the quantity and complexity of different customer acquisition channels
Manufacturing Serendipity
By I’m on the road ~100 days each year. When I’m in Seattle, I have at least 30% of my days filled with coffees, calls, and communication to folks outside the company from whom I’m seeking absolutely nothing and where my goal is merely to be helpful. I do most of this in the name of
Cynical Optimism
By Geraldine sometimes tries to describe my outlook on life as cynical optimism. I think that’s a fair assessment. I generally believe that humans will do a lot of stupid, selfish, hurtful, tragic things to each other and themselves. I see this as exacerbated by behavioral and evolutionary psychology, which is poorly understood and even more
Mozcon Feedback & Erica’s Letter to Speakers
By I’ve written before on this blog about how we’ve been working to make Mozcon a remarkable outlier in the field of marketing conferences. Today, I received my feedback scores from Erica McGillivray, who (along with Charlene & Jen) did most of the organization and speaker wrangling for the event. I wanted so share that letter
The First 500 Links
By Most of the time, when I write about SEO, I like to present facts, data, or lessons learned from numerous experiences. This post doesn’t have those (well, maybe a little on the experential side, but not nearly enough to make it a rock solid assumption). Instead, I’m going out on a limb with a suspicion
My Performance Review for the First Half of 2012
By As I mentioned yesterday on the blog, it’s performance review season here at SEOmoz, and since transparency is a core value for us, I’d like to share my personal performance review and the grades/feedback given by Sarah (at least, most of it) publicly here on the blog. I’ll start with the scale we use:
Making Performance Reviews Better
By We’re doing performance reviews at SEOmoz right now. It’s tough, because on the one hand, I agree with a lot of the general criticism of traditional reviews and I’ve seen plenty of data to suggest that classic reviews can have negatives that outweigh their value. Some good reading on that here: 1, 2, 3, and
Mobile Won’t Change Everything
By I constantly hear the refrain that “mobile’s going to change everything.” Everything in this context is typically presumed to mean search, social media, advertising, marketing, and the Internet broadly. Since I’m a marketing professional and a marketing-focused entrepreneur, I’ll ignore the other items and focus on the marketing part of that equation. And, perhaps weirdly,
Harnessing Beautiful Writing
By In the past few weeks, I’ve noticed myself drawn to some exceptional examples of the written word. I’m not sure why. I don’t normally seek out poetic writers or articles that focus on the flourish and elegance of the words rather than the content, but when it’s caught my eye recently, it’s made me want
Our First Acquisition
By You’ve likely seen the news today that Moz made its first major acquisition. It was an exciting, rewarding day at the office and an invigorating one for our team, particularly the Followerwonk folks. We’re still a very young company and so this is a bit of a test for us across the board. Acquisitions are