Category: Marketing

Marketing Startups

The Power of Word of Mouth: How to Find What Influences Your Customers

Amanda NatividadBy Amanda Natividad
Customer acquisition costs (CAC) have increased significantly over the past decade. This is true for both B2B and B2C companies, with CAC across both industries being up about 70%, according to subscription software company ProfitWell. In other words, it’s becoming a lot more expensive to acquire customers. What to do? At our recent SparkToro Office Hours, Asia Orangio, Founder &…
Industry Marketing Psychology Tactics

“High Quality Content” is the Most Useless Phrase in Marketing; We Can Do Better

Rand FishkinBy Rand Fishkin
Did you watch the television program Ted Lasso? You probably did; it has the ubiquity of the 1980s’ The Golden Girls in an era of deeply fragmented viewership. I enjoyed the first season quite a bit, but after watching the second season, was so repulsed by the folksy, smarmy, saccharine shallowness that I stopped. Season 2 somehow made me feel…
Data Industry Marketing Predictions

AI-Generated Content is the New Floor

Rand FishkinBy Rand Fishkin
Anyone can make it. Most of it is at least OK. Some of it’s pretty good. A few folks are already sharpening their skills at prompting AIs to generate increasingly high-quality material. But, the core problem with content created by large language model (LLM) outputs is that it’s so cheap, so accessible, so ubiquitous—it’s not merely table stakes; AI content…
Hiring Marketing Startups

Maybe You Need a Fractional Marketing Director — Not a Fractional CMO

Amanda NatividadBy Amanda Natividad
I recently blurted out during a webinar that company leaders should think beyond the role of fractional Chief Marketing Officer (fCMO) — and instead consider other fractional roles. Someone followed up to ask me about the downsides to fCMOs, and then I suddenly remembered my past experiences in working with a few of them. They were definitely pleasant, talented and…
Industry Marketing Psychology Tactics

Too Few Marketers Grasp the Difference Between Strategy vs. Tactics; We Need to Fix That

Rand FishkinBy Rand Fishkin
Look, I get it. For (at least) the first decade of my career, I, too, foolishly conflated strategy and tactics. I’d say things like: “we need to be strategic with our paid search spend,” or “let’s get tactical with the pricing tiers.” Did I sound smart? No. Did I *think* I sounded smart? Yeah, probably. Here’s the short version: Strategy…
Advertising Industry Marketing

The Creator Economy Is Far From Overblown

Rand FishkinBy Rand Fishkin
I came across Alex Kantrowitz’s The Creator Economy Was Way Overblown in my weekend reading. It’s well-written, but completely wrong. Here’s an excerpt of the core arguments: “After years of hype, the Creator Economy is slamming into reality. Influencer programs are shuttering. Investment is drying up. And worsening economic conditions are threatening to crush creators and the tech infrastructure behind them. While…
Industry Marketing Predictions Tactics

Why Marketers Should Follow Their Audiences, Not Predict the Future

Rand FishkinBy Rand Fishkin
It’s 2017, and you convince your executives to be early adopters of the #Web3 trend. Blockchain-based product investments, marketing with NFTs, perhaps your own crypto coin. It’s fun, interesting, and it feels like you’re ahead of your competition on a rising tide that will lift all ships. Only trouble is, your target audience—the people you hope will become customers—aren’t adopting…
Events Industry Marketing Psychology

Should You Raise Your Rates and Only Take Paid Speaking Gigs? Not So Fast…

Amanda NatividadBy Amanda Natividad
Over on Mastodon, SparkToro CEO Rand Fishkin and Seer Interactive CEO Wil Reynolds were chatting about the blind advice of “Raise your rates!” and “Don’t speak for free!” They floated the idea of a co-authored blog post, and I (SparkToro’s VP Marketing Amanda Natividad) promptly chimed in. This blog post was written by all of us, with quotes from those…
Industry Marketing Predictions Tactics

Why Marketers, Creators, and Brands Should Start Using Mastodon ASAP

Rand FishkinBy Rand Fishkin
I joined Twitter in June, 2007. It turned out to be a very smart move; over the next decade, that network had a massive impact on my professional success. Some of that is because I did interesting or valuable things, but a lot of it was a combination of timing and serendipity. There are plenty of articles about why you…

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