Month: February 2021

Marketing Psychology Tactics

The Paradox of Content Marketing to Beginners vs. Experts

Rand FishkinBy Rand Fishkin
Over the last 20 years, I’ve done a lot of educational content campaigns, both for my own companies, and to help others. But it’s only recently that I’ve come to grok the odd paradox of how certain types of content earn reach, amplification, and success with the people they’re meant to engage. Here’s the problem: Broadly helpful “Beginners’ Guide” content…
Advertising Data Product SparkToro

New in SparkToro: Enhanced Text and Hashtag Insights

Rand FishkinBy Rand Fishkin
Just last week we released the new Press tab, but we’re at it again with another upgrade for your SparkToro account—albeit a more modest one. Today, we’re excited to announced an upgraded Audience Insights tab with more data available, and new segmentation of text insights. All the details and a few examples of how you might apply this data are…
Product Psychology Startups

SaaS Churn and Short-Term Customers: The Contrarian View

Rand FishkinBy Rand Fishkin
Ever wonder why so many business software companies make it so darn difficult to start using their products? Or why subscription-focused tools are so obsessed with making it hard to quit vs. making it easy to sign up? Why don’t these SaaS (software-as-a-service, aka subscription) companies want customers who might only need their product every few months or even only…

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