Never Ask an AI Tool How It Came Up with That Answer

This post on LinkedIn by Britney Muller is, IMHO, the most important short piece on AI you’ll read this year. It’s so critical to understand what she’s saying here that I’ve focused this week’s 5-Minute Whiteboard on explaining and demonstrating exactly the problem she’s so succinctly captured. If you’ve ever asked ChatGPT, Claude, Perplexity, Gemini, or Deepseek why it gave…

The 2025 State of Digital Agencies: it’s still rough out there, but slowly improving; and is AI really a threat?

Introduction from Rand: I care deeply about the consulting world in digital marketing. These people are my friends, my colleagues, my fellow speakers, and my investors. Their fears, concerns, successes, and trends are bellwethers for our field as a whole. Is AI hurting or helping marketers? Is the Zero Click costing them clients or gaining them new ones? Are agencies’…
AI/LLMs Data Product SparkToro

NEW: AI Tool & Social Network Usage Graphs are in SparkToro

SparkToro’s data visualization just got a major upgrade, but rather than tell you about it, I’ll show you: BOOM. Rather than the previous visualization showing only the usage vs. country-level average, the new graph displays exactly the information you’ve been requesting: the percentage of the audience you search for that uses any given search engine and AI tool or social…
Data Industry Marketing Research

New Research: 20% of Americans use AI tools 10X+/month, but growth is slowing and traditional search hasn’t dipped

The media hype may be overblown, but the data doesn’t lie: over 20% of Americans are now heavy users of AI Tools (employing them 10X or more each month), and nearly 40% use one AI tools 1X+/month. Despite this massive growth, traditional search engines aren’t going anywhere: 95% of Americans continue to use them each month, and 86% are heavy…
Data Product SparkToro

How to Find Hyper-Specific Audiences with SparkToro’s New AI Features

It’s time we pulled back the curtain on one of SparkToro’s newest superpowers: Conversational Queries (a.k.a. audience descriptions), powered by AI. Instead of analyzing specified-parameter audiences like “Wix.com visitors” or “people with architect in their bio,” you can now zero in on groups as broad or specific as you like — small law firms seeking to improve their websites or…
Data Product SparkToro

SparkToro’s New Graph Visualizations Make Copy/Paste/Present Easy as Pie

Starting today, there are customizable graph visuals in almost every section of SparkToro’s reports. Because why the heck should you have to be an Excel visualization expert on top of the 500 other things your boss/team/client expects of you? Friends, we’ve got your back. When you need to make the case for an investment in a particular social channel you…

How to Use SparkToro + LLMs to Do Marketing Magic

Most folks who follow me know I’m a bit of a late adopter and skeptic of AI. Yes, it can do some impressive things that takes humans a long, painful amount of time to replicate. But, they’re also stereotype machines whose reasoning and capabilities, especially in the creative and novel needs that marketing demands, isn’t replacing even 1% of jobs…
Data Product SparkToro

We’ve Launched a Brand New SparkToro Today with 10 (yes TEN) New Features

It’s time for a new, screenshot-worthy look. It’s time to deliver those key features you’ve been asking us for. It’s time for better data, graphed over time. It’s time for an all-new version of SparkToro. Today, we’re releasing a massively upgraded, fully-overhauled version of our audience research platform. <Slaps roof of car> This baby’s got so much audience research juice,…
Data Marketing Research SEO

New Research: Google Search Grew 20%+ in 2024; receives ~373X more searches than ChatGPT

For years, two questions have dominated both marketers’ interest and the media’s coverage of Google Search: Are AI Tools taking market share away from Google? Is Google search growing, flatlining, or declining? I’ve seen wild speculation that Google’s market share is down 5-10% since ChatGPT’s launch, and heard anecdotes across my feeds from people claiming that they never use Google…