Category: Psychology

AI/LLMs Industry Marketing Predictions Psychology Zero Click

The 5 Big Trends that Will Dominate Marketing in 2026

Rand FishkinBy Rand Fishkin
I find most end-of-year prediction and crystal ball-gazing listicles to be trash. They don’t prove their assertions, use anecdotes rather than data at scale to back up their prognostications, and, worst of all, fail to grade their previous predictions (how the #$%@ else do you know if you can trust their current ones?!). And yes, I’m looking at you, Gartner,…
5-Minute Whiteboards AI/LLMs Data Psychology Research

Never Ask an AI Tool How It Came Up with That Answer

Rand FishkinBy Rand Fishkin
This post on LinkedIn by Britney Muller is, IMHO, the most important short piece on AI you’ll read this year. It’s so critical to understand what she’s saying here that I’ve focused this week’s 5-Minute Whiteboard on explaining and demonstrating exactly the problem she’s so succinctly captured. If you’ve ever asked ChatGPT, Claude, Perplexity, Gemini, or Deepseek why it gave…
5-Minute Whiteboards Marketing Psychology Zero Click

The Pinball Customer Journey Has Replaced the Marketing Funnel

Rand FishkinBy Rand Fishkin
I like the marketing funnel. It’s a great analogy, and has served me well for years. I *STILL* think it works reasonably well as a way to describe how businesses experience the various points at which they engage/interact with users before they become customers. But, we cannot bury our heads in the sand and pretend it’s a reasonable way to…
5-Minute Whiteboards Content Marketing Psychology Startups

Make Something People Want to Talk About

Rand FishkinBy Rand Fishkin
In my formative years as a tech entrepreneur, Paul Graham (cofounder of YCombinator), wrote a seminal essay entitled: Be Good. Most tech folks have forgotten the essay itself, but almost everyone has heard the viral piece of advice that came out of that post: “Make something people want.” It’s pithy. Short. Timeless. And a great bar to measure your product,…
Industry Marketing Psychology SEO Tactics

Seriously, please stop with the new acronyms. It’s still SEO: Search Everywhere Optimization.

Rand FishkinBy Rand Fishkin
It’s a day ending in Y, which means my social feeds are filled with people attempting to rebrand the acronym “SEO.” Look, I ain’t here to rain on your parade, so if you love calling it AIO or GEO or EIEIO, be my guest. I haven’t been an SEO for more than seven years, despite what all the “top SEO…
5-Minute Whiteboards Advertising Marketing Psychology

Demand-Creation vs. Demand-Converting Marketing

Rand FishkinBy Rand Fishkin
One of the fundamental mistakes I see executives and marketing leaders make over and over is investing in the wrong part of the demand funnel. In this week’s 5-Minute Whiteboard, I’ll walk through an example of demand creation at the top vs. middle/bottom of the funnel, and explain why it’s critical to understand whether you have one of two problems:…
5-Minute Whiteboards Agencies Industry Marketing Psychology Tactics

How to Use Mental Jujitsu to Convince Your Boss/Team/Client to Make the Right Marketing Investments

Rand FishkinBy Rand Fishkin
“How do I convince my boss/team/client to invest in my audience’s true sources of influence? Especially when those sources are so hard to prove attribution?” Friend, I hear you. So, for this week’s 5-Minute Whiteboard, how about we try a little mental jujitsu to get everyone aligned on the reality of how the modern web works, and how people make…
Advertising Content Marketing Industry Marketing Psychology Tactics

If your audience’s sources of influence and your marketing budget don’t align, you’re gonna have a bad time

Rand FishkinBy Rand Fishkin
Yes, this is a rant. It’s a rant about where leadership teams allocate their marketing budget vs. where their potential customers actually pay attention. For most, that’s heavily in digital performance ads (Meta, Google, Apple, and if you’re in e-commerce, Amazon/Pinterest), a healthy amount in social media/brand ads (TikTok, Instagram, Facebook, maybe Reddit), and then a bit of “content marketing,”…
5-Minute Whiteboards Marketing Psychology Tactics

5-Minute Whiteboard: Why You Can’t Just Crank Up Marketing to Get More Sales

Rand FishkinBy Rand Fishkin
CEO/Sales Leader: “Hey marketing team! We’re behind on our quarterly sales goals and only have 3 weeks left. Do some marketing why doncha?! Crank up them SQLs!“ Marketer: “Yeah, that’s not really how this discipline works. It’s a long lead cycle between awareness, branding, and conversion, and…“ CEO/Sales Leader: “Sorry exec team. Marketing underperformed and that’s why we didn’t meet…
Industry Marketing Psychology Tactics

“High Quality Content” is the Most Useless Phrase in Marketing; We Can Do Better

Rand FishkinBy Rand Fishkin
Did you watch the television program Ted Lasso? You probably did; it has the ubiquity of the 1980s’ The Golden Girls in an era of deeply fragmented viewership. I enjoyed the first season quite a bit, but after watching the second season, was so repulsed by the folksy, smarmy, saccharine shallowness that I stopped. Season 2 somehow made me feel…

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