Category: Startups

Marketing Startups

The Power of Word of Mouth: How to Find What Influences Your Customers

Amanda NatividadBy Amanda Natividad
Customer acquisition costs (CAC) have increased significantly over the past decade. This is true for both B2B and B2C companies, with CAC across both industries being up about 70%, according to subscription software company ProfitWell. In other words, it’s becoming a lot more expensive to acquire customers. What to do? At our recent SparkToro Office Hours, Asia Orangio, Founder &…
Hiring Marketing Startups

Maybe You Need a Fractional Marketing Director — Not a Fractional CMO

Amanda NatividadBy Amanda Natividad
I recently blurted out during a webinar that company leaders should think beyond the role of fractional Chief Marketing Officer (fCMO) — and instead consider other fractional roles. Someone followed up to ask me about the downsides to fCMOs, and then I suddenly remembered my past experiences in working with a few of them. They were definitely pleasant, talented and…
Events Industry Marketing Predictions Psychology Startups

Google, Apple, and Amazon Stifle Innovation When They Favor Their Own Products

Rand FishkinBy Rand Fishkin
The SparkToro team got an exciting surprise on Sunday evening: a mention of our research on Last Week Tonight by John Oliver. The full episode, Big Tech Monopolies, is available on YouTube. It covers an issue I’ve railed against before, but with a heightened sense of urgency: there is actually a bipartisan bill in Congress that might fix this. Thankfully,…
Hiring Psychology SparkToro Startups Team

SparkToro’s Mission, Vision, and Values: BELUX

Rand FishkinBy Rand Fishkin
Those skilled in the art of BS detection can tell you that 99% of company mission, vision, and values statements are meaningless. For corporate ideals to be more than just blatant-hypocrisy-in-poster-form, leadership has to build them into the company’s operating systems: how they hire/fire/promote, how they prioritize product investments, treat customers, make decisions around funding and acquisitions, and more. Even…
SparkToro Startups Team

SparkToro’s Year 2 Retrospective: Can Chill Work, Alternative Funding, and an Indie Approach Scale?

Rand FishkinBy Rand Fishkin
Two years ago today, at the nerve-wracking start of a global pandemic, we launched SparkToro. Since then, we’ve learned a lot, and uncovered plenty of unanswered questions, too. As is tradition, I’ll try to share the good, the bad, and the interesting in the hopes it can help other entrepreneurs, especially those considering an alternative to standard, venture-backed funding. First,…
Personal Psychology Startups Team

Hustle Culture vs. Chill Work

Rand FishkinBy Rand Fishkin
A few weeks ago, Wil Reynolds and I were on a video call together. I think I joined in a couple minutes after him, and the discussion was already starting: Someone on the call: “… just hustling”Rand: “Ugh, I hate hustle culture.” Wil: “Yo, Fish*, can you define hustle?”Rand: “Easy one. Hustling is working hard to work hard. It’s valuing…
Marketing Psychology Startups Tactics

The Incentives to Publish No Longer Reward the Web’s Creators

Rand FishkinBy Rand Fishkin
It’s been almost two months since my last post here. For those of you who pay attention to the digital marketing world, the infrequency of updates may be missed, but it’s likely familiar. Many, many web creators (those who publish, in any format, on their own sites rather than big tech’s platforms) who historically published content with great frequency are…
Advertising Marketing Psychology Startups Tactics

When Choosing Marketing Channels, Visualize the Curve

Rand FishkinBy Rand Fishkin
Business Owner: “We’re launching a new company/website/campaign and want to buy ads that can get us some customers. Once that’s working, we’ll invest in content and SEO.” Marketer: “So, no one’s heard of your brand, and you don’t have any existing digital marketing, but you’d like to start with ads, then invest in content and SEO?” Business Owner: “Yup! That’s…
Data Marketing Product SparkToro Startups Team

One Customer Feedback Email Changed Our Startup’s Trajectory

Rand FishkinBy Rand Fishkin
Building a new company means constantly managing one’s emotions. The high highs of days when everything’s golden inevitably give way to the low lows when you’re certain it’s all doomed. At the end of February, Casey (my cofounder) and I were in that latter boat, nervous about how signups for our 10-month old startup had slowed to a trickle. Here’s…

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