The “Pester Your Potential Lead Until They Hate You” Approach to SaaS Sales Sucks

I caught this tweet from Peep Laja (someone I admire greatly and whose advice I generally think is gold) today: This was one of the rare times I disagreed with Peep (or at least with my initial interpretation of this tip), and so I replied, wanting to provide some nuance but limited by Twitter’s short-format. Hence this blog post to…

Google Suggest Has Wildcards?! KW Planner Hides Data?! Crazy.

Google’s Search Suggest is a wonderous feature. Not only does it save humans beings around the planet millions of key entries each day, it’s also a phenomenal keyword research tool for marketers. For reasons that likely center around its commercial intent bias, Google’s Keyword Planner Tool often doesn’t show large swaths of data around keywords, e.g.: If you take the…

This Chart Does Not Show SEO Is Dying

Sigh… Every few years, there’s a renewed effort in the worlds of shoddy journalism, clickbait, and cheap pageviews to claim the death of SEO. Recently, a few articles, a handful of folks on Twitter, and some presentations I’ve come across have been using this chart to PROVE that this time, SEO really is dying: Google Trends Search for “SEO” See…

Heresy: Google and SEO Don’t Actually Change that Much

This post is going to sound like clickbait to some, irrational to others, and probably sane to only a handful of practitioners, but I think it’s a frequent and important enough topic to put out there anyway. Almost every time I’m interviewed about SEO or asked about the practice at a conference, I’m asked “how can I keep up with…

Some Non-Obvious Advice on Thought Leadership

I don’t particularly like the phrase “thought leader” or “thought leadership” for two reasons: 1) just *thinking* about something doesn’t make you a leader, nor does being a leader enable you to simply think about things AND 2) the term has pretentious and sometimes negative associations. When I hear people describe me that way, I have a viscerally uncomfortable reaction.…

A Video About Independent Games Provides Surprising Insights into Marketing & the Web

Yesterday, a Mozzer shared this video with the company over an allstaff thread. I started watching, as I usually do, thinking that 1-2 minutes into the video I’d give up and get back to my email. Wrong. For 19 minutes and 5 seconds, I was captivated. The video isn’t lovely or beautifully done, but it is fascinating, and it told…

Queries & Clicks May Influence Google’s Results More Directly Than Previously Suspected

For a long time, folks in the search, technology, and marketing worlds have surmised that Google is using query and clickthrough data to bias search result rankings. I recently observed several examples of this via some industry colleagues (that, unfortunately, I cannot share publicly), and thought, “what the heck, let’s give it a spin.” On April 30th, at 6:03pm Pacific,…

IMEC Lab: Help Test & Validate Web Marketing Hypotheses

UPDATE: IMEC Labs is now being run by Eric Enge and the folks at Stone Temple Consulting (as I was unable to commit enough bandwidth consistently to continue the experiments). The new signup form is here, and I’ve updated the links below. Over the last few months, I’ve been running some experiments in Google’s search engine and on social media…

Elite Privilege, Ivy League Schools, and Uncommon Advice for Building a Network

Geraldine and I don’t have kids, but for some reason, the last few months, I’ve spent innumerable conversations talking to our many friends with children about the tradeoffs of public vs. private schooling. As is my nature, I couldn’t help but research the topic on the web. And in nearly every piece I read, the same few messages emerge: Private…